GO TRACE

Accessibility Statement

Version 1.2 · last updated 24 May 2026

1. Our commitment

Altanest SAS, operating GO TRACE at go-trace.com, aims to make the Site usable for as many people as possible, including users who rely on assistive technology, who navigate by keyboard, who magnify text, who avoid motion, or who use a screen reader.

We design and build to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our reference. We have not yet commissioned a formal third-party accessibility audit; this statement reflects our self-assessment as of the date above.

2. Current state (self-assessment)

Where we believe we meet WCAG 2.1 AA today:

  • Pages are built as semantic HTML (headings in order, landmark regions, lists, tables with headers).
  • All actionable elements (links, buttons, form inputs) are reachable by keyboard with a visible focus indicator.
  • The contact form uses native HTML form controls with label associations, error messages, and inline status updates announced by aria-live.
  • Body text uses sufficient contrast against its background; the colour palette has been checked against WCAG AA contrast ratios.
  • Images have descriptive alt attributes; decorative images use empty alt.
  • The Site does not rely on motion or animation that could trigger discomfort; it respects prefers-reduced-motion.
  • Language of each page is declared in HTML so screen readers pronounce content correctly. Alternate-language pages are linked via hreflang.

Areas where we know we are not yet fully compliant or where we have not yet verified:

  • Course videos hosted on Teachable: subtitles and audio description are provided where Teachable supports them, but consistency across all course modules has not been independently verified.
  • PDF downloads (such as the DPP Starter Toolkit): we author them with structure and tagging, but third-party verification of full PDF/UA conformance has not been performed.
  • The contact form's error-recovery flow (when a server error occurs) has not been tested with a screen reader end-to-end.

3. European Accessibility Act

The European Accessibility Act (Directive (EU) 2019/882) entered into application on 28 June 2025. It applies to consumer-facing products and services, including e-commerce services.

Where the Site enables payment, the checkout itself is operated by a third party on its own infrastructure: training courses go through Teachable Inc.; the Personalised DPP Provider Shortlist (€990) goes through Stripe Payments Europe Ltd. via Stripe Checkout. Consultancy packages are contracted by signed proposal, not online checkout.

To the extent that any part of the Site qualifies as an e-commerce service under the Act, Altanest SAS — the operator of the Site, which employs fewer than 10 persons and has annual turnover well below €2 million — qualifies as a microenterprise within the meaning of Article 4(5) of the Directive and is therefore exempt from the obligation to comply with the Act's accessibility requirements for services. We nonetheless aim to meet WCAG 2.1 AA voluntarily, as described in §2.

We will continue tracking guidance from the French DGCCRF and the CNCPH, and update this statement if the microenterprise exemption ceases to apply (for example if our headcount or turnover crosses the Article 4(5) thresholds) or if the Act's scope is materially extended in a way that affects the Site.

4. Reporting an accessibility issue

If you encounter a barrier on this Site, please tell us. Email contact@go-trace.com with:

  • The page or feature concerned (URL, ideally);
  • A description of the barrier and the assistive technology you use, if relevant;
  • What you were trying to do and what blocked you.

We will reply as soon as we reasonably can and prioritise fixes by severity. If you are not satisfied with our response, you may also report to the French Défenseur des droits at www.defenseurdesdroits.fr.

5. Technologies used

The Site is built with Astro, semantic HTML, and CSS. It uses two self-hosted variable web fonts (Lato and Playfair Display) under the SIL Open Font License. JavaScript is used minimally and progressively (the Site is fully readable with JavaScript disabled, except for the contact-form fetch-based submit, which falls back to a clear instruction to email us). The Site sets no cookies and uses self-hosted, cookieless analytics.

6. Contact

Altanest SAS
20 rue Guillaume Fichet
74000 Annecy, France
Email: contact@go-trace.com